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Coffee

How long will an unopened can of illy stay fresh?
How can I determine the expiration date of a can of illy?
How long will illy stay fresh after the can is opened?

Preparation

What coffee should I use for Espresso?
How do I use an illy E.S.E. pod?
What coffee should I use for Drip/Brewed Coffee?

Machines

Can my current espresso machine use illy E.S.E. pods?
How can I get service for my espresso machine?
My steam wand is no longer working. Who can assist me in getting it fixed?

Art collection cups

How can I purchase past illy Collections?
Can I get a replacement cup for one that has broken?
I saw an illy cup at a restaurant. How can I purchase this collection?

Customer care

How do I contact an illy Customer Care Specialist?
What is illy's return policy?
What are my shipping options?

Illy a casa membership (Home delivery)

How can I make a change to my membership program?
Can I receive a different introductory/welcome gift?
Once I subscribe to illy a casa am I locked in?

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