Shipping Method Options
Standard Shipping Information
Under normal conditions when merchandise is in stock, ground-shipped orders will be
received within seven to ten business days.
Shipments can be made within the United States only. We are not able to ship to P.O.
boxes or to APO addresses.
Coffee Orders
Ground Shipping is free of charge for coffee totaling $75 or more. Please note that free shipping applies only to the coffee portion of an order when the coffee cost is $75 or more. All other orders will be charged according to the Shipping Fee Chart.
| Order Total | Ground | Second Day Air | Next Day Air |
|---|---|---|---|
| $1 - $62.00 | $7.50 | $25.50 | $35.50 |
| $62.01 - $100.00 | $13.50 | $30.50 | $40.50 |
| $100.01 - $200.00 | $15.50 | $35.50 | $45.50 |
| $200.01 - $300.00 | $25.50 | $45.50 | $55.50 |
| $300.01 - $500.00 | $35.50 | $55.50 | $65.50 |
| $500.01 - $1000.00 | $45.50 | $65.50 | $85.50 |
| $1000.01 and over | 5% | 8% | 11% |
There is a one-time $25 handling fee for the illy a casa Espresso Membership Program Introductory Kit .
Rush Shipping
Next business day air and two-day air shipping options are available on most items for an
additional charge (see shipping rate chart).
Next Day Air orders placed by 12:00 noon E.T. will be shipped for receipt the next business day.
Second Day Air orders placed by 12:00 noon E.T. will be shipped for receipt within two business days.
Inquiries
To contact us regarding the status of an order, please send an email to customer.service@illyusa.com or call us toll-free at 1-877-4MY-ILLY (877-469-4559) Monday through Friday between the hours of 9:00 a.m. and 7:00 p.m. E.T.
